Product | Warranty Period |
X1/X3Hybrid-G4 | 5 years standard warranty + 5 years parts warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 6 months after the date of production |
Product | Warranty Period |
X1-MINI/Boost/Smart | 5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 6 months after the date of production |
X3MICG1 & G2 | |
X3MIC Pro-G1 | |
X3MIC ProG2 | |
X1-Hybrid/Fit | |
X3Hybrid/Fit | |
X1-AC | |
X3-MAX | |
X3MEGA-G1 & G2 | |
X3-Forth |
Product | Warranty Period |
Meter/CT | 2 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 6 months after the date of production |
Pocket/Lan/4G | |
V1000 | |
DataHub | |
X1/X3-EPS Box | |
X1/X3-Mate Box | |
Adaptor Box |
Product | Warranty Period |
Off-grid eps parallel Box | 5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 6 months after the date of production |
BMS Parallel Box |
The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.
Product | Warranty Period |
A1-HYB/AC-3.8K-G2 | 12 years standard warranty starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date |
A1-HYB/AC-5.0K-G2 | |
A1-HYB/AC-6.0K-G2 | |
A1-HYB/AC-7.6K-G2 | |
A1-B1-200 | |
BI PRO (only for Panasonic) |
Product | Warranty Period |
TBMS-MCS60060 (MC60060) | 12 years standard warranty with 70% of rated capacity starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date of production; Energy throughput 13.13MWh. Capacity measurement condition - Ambient temperature: 25-30°C - Initial battery temperature from BMS: 25-30°C - Current and voltage measurement at battery DC side - Charging/discharging method Charge: 0.2CC/CV (Constant voltage (58.4)V, Cut-off current (0.05)C) Discharge: 0.2CC/CV, (Cut- off voltage 42.5V) Current at 0.2C: 20A |
TP-HS50 (HV51100) | |
Battery Base |
Product | Warranty Period |
CT | 5 years standard warranty starting from the earlier one of the following two dates: The date on which the product was first installed; 9 months after the date of |
Pocket WIFI 3.0 | |
Pocket WiFi+ LAN | |
Pocket WiFi+ 4G | |
Switch Box |